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The Computer Support Specialist (CSS) provides end-user support with troubleshooting assistance and problem resolution via telephone, remote desktop connection, and/or visits to the office of firm personnel for all firm-deployed applications. These applications include but are not limited to Windows 10, Microsoft Office Suite, Adobe, etc. This position supports all employees with their desktop hardware and software, and related peripheral equipment. The CSS also supports the Network Administrator with basic network administration activities and general departmental projects as assigned.