This position is responsible for providing administrative and legal support to our attorneys in Consumer Collections for our Retail Clients. Duties include document drafting, research, client interaction, monitoring hearing schedules and management of case files.

Essential Duties and Responsibilities:

  • Draft affidavits, complaints and attach necessary supporting documentation to prepare files for the filing of lawsuits
  • Prepare replies to counterclaims, serve and answer discovery, process consumer disputes and complaints, and draft memorandums of law
  • Requests for extensions of time and prepare continuances
  • Communicate with client to obtain responses to discovery
  • Summarize discovery responses from adversary attorneys/defendants
  • Work closely with attorneys on escalated matters, arbitrations, trial prep, and witness requests
  • Assist in trial preparation, including making, copying and organizing exhibits and compiling exhibit notebooks
  • Record and track deadlines through docketing and calendaring processes
  • Negotiate and prepare settlement agreements
  • Ensure files are ready for hearings by reviewing case notes, drafting appropriate motions, orders and labeling documents
  • Provide case updates via email to clients by monitoring, updating and reviewing account information regularly
  • NC and SC E-filing
  • Screen telephone calls, incoming mail and other correspondence from court personnel, sheriff deputies, local counsel, defendants and adversary attorneys
  • Monthly online compliance training/testing
  • Perform legal research
  • Performs other related duties as assigned by management and/or supervising attorney(s)

Knowledge, Skills, and Abilities Required:

  • Minimum of 1-3 years paralegal experience w/ knowledge of Rules of Civil Procedure a plus
  • Intermediate to advanced skill level in Microsoft Office products to include Word, Outlook, Excel
  • Understanding of the litigation process
  • Experience using electronic filing systems
  • Prefer either a 2-year college degree and/or Paralegal Certification for North Carolina
  • Strong organizational skills and attention to detail
  • Proven ability to work in a team
  • Excellent verbal and written communication skills
  • Strong ability to analyze and problem solve
  • Adhere to client standards and compliance requirements
  • Ability to navigate multiple online client portals
  • Self-Driven/Motivated/Independent
  • Experience taking initiative and responsibility for one’s own work
  • Proven ability to prioritize work and efficient with time management of tasks
  • Proven ability to multi-task in a high volume, fast-paced work environment
  • Strong organizational skills and attention to detail


Please Click to Apply


Shape919.250.2000 noun_20940@smithdebnamlaw