Recovery Agent | Bilingual

With the general direction of the Recovery Operations Manager, this position is responsible for negotiating payment plans and settlements with debtors.

Essential Duties and Responsibilities

  • Answer and process inbound calls, place outbound calls
  • Process payments
  • Update electronic case files
  • Manage a personal collections portfolio 

Knowledge, Skills, and Abilities

  • Bi-Lingual in both English and Spanish required
  • Excellent customer service, organizational, and communication skills
  • Ability to work in a fast-paced, customer-driven environment
  • Ability to multitask, prioritize, and manage time effectively
  • Strong decision-making, problem-solving
  • Ability to work under pressure with specific deadlines and attention to detail

Click Here to Apply

Shape919.250.2000 noun_20940@smithdebnamlaw