The Hearing Coordinator is responsible for providing administrative and legal support to our Consumer Collections attorneys. Duties include drafting documents, conducting research, interacting with clients, monitoring hearing schedules, and managing North Carolina case files.
Essential Duties and Responsibilities:
- Prepare files for hearings by reviewing files, drafting motions and orders, labeling documents, and preparing summaries
- Determine which matters are ready for hearing and schedule them on the court calendar with county court clerks
- Regularly monitor court calendar and update attorney(s) scheduled for hearings with dates, time, and place
- Maintain internal electronic calendars to ensure coverage of upcoming court cases
- Draft court notices of hearing to defendants for continued court cases
- Provide case updates to clients by monitoring, updating, and reviewing account information in Collection Master regularly.
- Screen telephone calls, incoming mail and other correspondence from court personnel, local counsel, and adversary attorney
- Perform other related duties as assigned by manager and/or attorney(s)
Knowledge, Skills, and Abilities:
- Proficient in Microsoft Office products, including Word, Outlook, SharePoint, and Excel
- Basic understanding of the litigation legal process
- 1-2 years paralegal experience
- 2-year Associates Degree and/or Paralegal Certification with an accredited institution preferred
- Notary preferred
- Team player with excellent verbal and written communication skills
- Strong ability to analyze and problem solve
- Strong organizational skills for a high-volume work environment
- Strong ability to adhere to work/client standards and compliance requirements
- Ability to navigate multiple court online portals
- Experience taking initiative and responsibility for one’s own work
- Ability to easily adapt to changes in job responsibilities