Under the general direction and supervision, this position is responsible for providing legal and administrative support for our Consumer Collection’s practice. General duties will include drafting documents, conducting research, interacting with clients, monitoring hearing schedules, and managing case files.
Essential Duties and Responsibilities:
- Draft affidavits, complaints, and attach necessary supporting documentation to prepare files for filing of lawsuits
- Prepare replies to counterclaims, serve and answer discovery, process consumer disputes and complaints, and draft memorandums of law
- Prepare requests for extensions of time and prepare continuances
- Communicate with client to obtain responses to discovery
- Summarize discovery responses from adversary attorneys/defendants
- Work closely with attorneys on escalated matters, arbitrations, trial prep and witness requests
- Assist in trial preparation, including making, copying and organizing exhibits and compiling exhibit notebooks
- Record and track deadlines through docketing and calendaring processes
- Negotiate and prepare settlement agreements
- Ensure files are ready for hearings by reviewing case notes, drafting appropriate motions, orders, and labeling documents
- Provide case updates via email to clients by monitoring, updating, and reviewing account information regularly
- Screen telephone calls, incoming mail and other correspondence from court personnel, sheriff deputies, local counsel, defendants, and adversary attorneys
- Monthly online compliance training/testing
- Perform legal research
- Performs other related duties as assigned by management and/or supervising attorney(s)
Knowledge, Skills, and Abilities:
- Minimum of 1-3 years paralegal experience with knowledge of Rules of Civil Procedure a plus
- Associates Degree and/or Paralegal Certification for North Carolina or Virginia preferred
- Knowledge of Virginia Civil Procedure
- Knowledge of hearing or litigation laws, with an understanding of the litigation process
- Intermediate to advanced skill level in Microsoft Office products to include Word, Outlook, and Excel
- Experience using electronic filing systems
- Strong organizational skills and attention to detail
- Proven ability to work in a team
- Excellent verbal and written communication skills
- Strong ability to analyze and problem solve