Skip to Content
Debt Collection Rule and Email Communications with Consumers
September 15, 2021

The Debt Collection Rule and Email Communications with Consumers

:
:

In today’s episode, attorneys Melissa Tulis and Christina McAlpin Taylor discuss what the new debt collection rule says about communicating with consumers via email. Our discussion will cover the handoff letter, opt-out options, and how best to verify a consumer’s email address.

Christina McAlpin Taylor is a partner at the Raleigh-based law firm of Smith Debnam and a member of the firm’s Creditors’ Rights and Collections practice group. An accomplished attorney known for handling a large volume of cases with precision and grace, she represents a wide range of businesses through all stages of creditor representation, including pre-suit collection efforts, lawsuits, judgments, and executions. In her practice group, she actively leads approximately 75 employees, including two attorney associates, in addition to managing the leadership development of five direct reports. In 2016, she was named to the 25 Most Influential Women in Collections by Collection Advisor Magazine. Christina was named to the 2020 class of East Carolina University’s 40 Under Forty Leadership Awards. In 2021, she was appointed to serve a four-year term on the East Carolina University (ECU) Women’s Roundtable Board of Directors.

Melissa Tulis is an associate in the firm’s Creditors’ Rights and Collections practice group, representing a broad range of businesses in North and South Carolina through all stages of the collection litigation process, including pre-suit collection efforts, lawsuits, judgments, and executions.

ABOUT
Creditor's Corner

Smith Debnam’s Creditors’ Corner Legal Talk Podcast Series explores regulatory and litigation trends impacting the consumer financial services industry. Become well-versed in state laws, federal laws, news from the supreme court, and the latest updates and trends in consumer financial services litigation. This podcast is a must-listen for those working in financial institutions, consumer finance, consumer credit, mortgage servicers, auto finance companies, litigators, and more. Listen to great topics on consumer protection laws, regulatory compliance, and consumer lending, as well as legal updates in the area of Tax Law, Trusts & Estates, Real Estate Law, and Equipment Leasing and Finance.

Hosted by Smith Debnam’s experienced legal team – this podcast provides practical analysis and helpful insights from leading attorneys in their respective fields of law.

Personal Representation - Smith Debnam Attorneys at Law
At Smith Debnam, we are more than just lawyers.

We are problem solvers, negotiators, and trusted advisors for our clients. Contact us today to experience the Smith Debnam difference.

Contact Us Today